This Privacy Policy describes how Likizo Cottages and Resorts (“Company,” “we,” “us,” or “our”) collects, uses, processes, and protects the personal data of individuals (“you” or “users”) who access our website likizocottages.com. We are committed to ensuring the privacy and security of your personal data.
Data Controller
The Company acts as the data controller for the personal data collected through the Website. Our contact details are as follows: Likizo Cottages and Resorts Off Malindi Road, Kanamai, Mtwapa [email protected] +254790243328
Personal Data We Collect
a. Information You Provide: • When you make a reservation or utilize our services, we may collect personal data, such as your name, email address, phone number, billing address, and payment details. • If you contact us through the provided communication channels, we may collect your name, email address, and any other information you voluntarily provide. b. Information Collected Automatically: • When you visit the Website, we may automatically collect certain information, including your IP address, browser type, device information, and usage data through cookies or similar technologies.
Purpose and Legal Basis for Processing
a. We collect and process your personal data for the following purposes: • To process and manage your reservations and provide the requested services. • To communicate with you regarding your reservations, inquiries, or other requests. • To improve our services and personalize your experience on the Website. • To comply with legal obligations and resolve any disputes or enforce our rights. b. We rely on the following legal bases for processing your personal data: • Performance of a contract: The processing is necessary for the performance of a contract to which you are a party, such as making a reservation. • Legitimate interests: We have a legitimate interest in providing and improving our services, communicating with users, and ensuring the security and integrity of the Website. • Consent: In certain cases, we may seek your explicit consent to process specific types of personal data. You have the right to withdraw your consent at any time.
Data Retention
a. We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. b. We may retain certain information even after you have closed your account or ceased using our services if retention is necessary for legal compliance, dispute resolution, or to enforce our rights.
Data Sharing and Disclosure
a. We may share your personal data with third parties only in the following circumstances: • With service providers and business partners who assist us in providing and improving our services. • With competent authorities or law enforcement agencies if required by law or to protect our legal rights, the safety of our users, or the public. • With your explicit consent or at your direction. b. We will not sell, rent, or lease your personal data to third parties.
International Data Transfers
a. We may transfer and store your personal data in countries outside Kenya if necessary, for the purposes described in this Privacy Policy as permitted by section 48 of the Data Protection Act. b. When transferring your personal data outside Kenya, we will take appropriate measures to ensure an adequate level of protection of the user’s personal data.
Your Rights
a. You have certain rights regarding your personal data, including: • The right to access, rectify, or delete your personal data. • The right to object to or restrict certain processing of your personal data. • The right to withdraw your consent (if applicable) at any time. • The right to lodge a complaint with a supervisory authority. b. To exercise your rights or make any requests related to your personal data, please contact us using the details provided in this Privacy Policy.
Data Security
a. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. b. Despite our efforts, no security measures are entirely foolproof, and we cannot guarantee the absolute security of your personal data.
Changes to this Privacy Policy
a. We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on the Website. b. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Website after the changes are posted will signify your acceptance of the modified Privacy Policy.
